VeroSkills

Overview: 
We're in search of an Office Manager to oversee daily operations, answer phones, schedule appointments, and ensure the smooth management of office tasks in the plumbing industry. This role is integral in maintaining efficient business practices and supporting plumbing service operations.

Responsibilities:
- Manage communication between customers and technicians, ensuring accurate information transfer.
- Oversee the dispatch of technicians and manage scheduling through dispatching software (HouseCall Pro).
- Ensure office tasks are completed efficiently, even during the absence of senior staff.
- Coordinate the ordering and management of inventory, parts, and materials for ongoing projects.

Requirements:
- A minimum of 2-3 years of experience in a similar role, preferably within a trade, service, or plumbing organization.
- Proficiency in customer service and office management software.
- Experience in dispatching and scheduling using software similar to HouseCall Pro or Service Titan.
- Strong organizational skills, with the ability to work independently and manage multiple priorities without supervision.